IT support

Our managed IT service solutions provide our clients with the support and services their business or organisation needs to address all their technological or digital needs

New Era IT support

A Managed IT Solution

Engineer taking a support call with a smile while holding some papers

At New Era IT, we are committed to providing our customers with reliable, professional, and impactful IT solutions designed to support their business at every level. Our highly responsive team of IT support professionals are committed to helping our clients throughout the world, from London to the US, Japan to Australia, and everywhere in between.

Managed IT Service solutions from New Era IT provides our clients with the support and services their business or organisation needs to address all their technological or digital needs. With managed IT support services covering computers, networks, servers, and IT infrastructure, cloud services, and more, New Era IT London is the time-saving, cost-effective, results-driven IT solution your organisation is looking for.

Our managed support IT London team will actively monitor your critical digital systems to prevent problems from arising and quickly addressing potential issues when they are raised. New Era IT London provides your organisation with the IT staff you need – freeing you to concentrate on the issues that matter for your business: Increasing profits, boosting revenues, serving your clients, and accelerating the growth of your business.

Save Time and Money Outsourcing Your IT

The managed IT support London team at New Era IT is passionate about saving our clients time, frustration, and of course, money. Our management and oversight services provide critical support and insight over your organisation's critical systems – mitigating potential risk, reducing digital vulnerabilities, and providing quick solutions to daily IT problems that often plague businesses.

Whether choosing a fixed monthly rate for our full suite of IT services and support, or engaging with our highly trained team on an ala carte basis, New Era IT is dedicated to improving staff productivity, boosting IT performance, streamlining systems, and supporting all hardware and software needs for your organisation. Why hire a full-time IT department when you can outsource your technological needs to a team of highly trained professionals with your interests in mind.

24/7 Monitoring and Support

Problems don't just happen during business hours. Keep your business safe, secure, and functional – 24 hours a day, 7 days a week.

Address issues

Our monitoring systems allow us to identify and address issues at any time, anywhere.

Prevent vulnerabilities

Specialists in organisational security, we're able to identify and prevent issues.

Ward off cyber-attacks

We can provide you with state-of-the-art infrastructure, built for resilience.

Peace of mind

Keep your business running strong with our extensive IT support services.

Your interests in mind

What makes us different

New Era IT is dedicated to improving staff productivity, boosting IT performance, streamlining systems, and supporting all hardware and software needs for your organisation. Why hire a full-time IT department when you can outsource your technological needs to a team of highly trained professionals with your interests in mind.

Certified Microsoft Partner and Engineers

At New Era IT, we are proud to partner with software industry leader Microsoft to provide highly-specialised and expertly trained support services designed to improve the efficiency and efficacy of small businesses and industry leaders alike.

Microsoft is highly regarded as being an industry leader dedicated to providing quality hardware, software, and digital solutions for business. At New Era IT, we pride ourselves on being one of the elite Certified Microsoft Partners and Engineers and are committed to supporting organisations as they use these tried-and-true products designed with small businesses in mind.

For nearly four decades, Microsoft has provided exceptionally crafted and elegantly designed software solutions for business owners around the world. At New Era IT London, we are extensively trained and prepared to provide your business with the support, service, and efficiency you have come to expect from Microsoft. Much like Microsoft, we are dedicated to helping our clients reach their fullest potential, and with our experience, we are equipped to deliver the service and knowledge you deserve and expect.

As Certified Microsoft partners, we can help you gain access to tools like Microsoft Office 365, as well as the necessary hardware to support it.

All About Care logo

Their proactive approach to IT and security means we have never had a major outage, they always provide a quick resolution to our support needs even with 3rd party products like Sage Accounts. We have truly found an IT provider we can trust!

Michael Todd

All About Care